Service and repair report

– Always fill out the online service and repair report form before sending a system for service.

– Always fill out one service and repair report for each system that is being sent.

– Always send a printed copy of the service and repair report with the shipment.

– Specified accuracies can only be guaranteed if all measurement  instruments in a system are calibrated together. Therefore please send in the entire system for calibration.

– In case of software related problems, please make sure that the system has been upgraded to the latest software version before sending the system in for repair. The software update may solve the problem at hand. 

NOTE! This only applies to service at Easy-Laser Service Center in Sweden. For other Service Centres, please contact them directly.

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Customer information


Return freight


Service

Select at least one of the checkboxes below. To be able to do a proper fail analysis, the original laser device, detectors, cables and the display unit must be included.
NOTE! Estimated cost information will only be sent if the checkbox below is checked.

 Calibration
 Repair
 Other
 Estimated costs wanted (not available with express service)
 Upgrade
 Warranty claim
 Express service

Instrument information

2m:
5m:
10m:








When clicking on "SUBMIT" below, a PDF of your report is created and sent to the Service Centre and to the email address specified above. Please keep the copy and your reference number for future references.

NOTE! Please click only once, it can take up to a minute for the report to be submitted.

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