– Always fill out the online service and repair report form before sending a system for service.
– Always fill out one service and repair report for each system that is being sent.
– Always send a printed copy of the service and repair report with the shipment.
– Specified accuracies can only be guaranteed if all measurement instruments in a system are calibrated together. Therefore please send in the entire system for calibration.
– In case of software related problems, please make sure that the system has been upgraded to the latest software version before sending the system in for repair. The software update may solve the problem at hand.
NOTE! This only applies to service at Easy-Laser Service Center in Sweden. For other Service Centres, please contact them directly.