Service and repair report

– Always fill out the online service and repair report form before sending a system for service.

– Always fill out one service and repair report for each system that is being sent.

– Always send complete systems including the case, not just the part you think fails.

– Always send a printed copy of the service and repair report with the shipment.

NOTE! This only applies to service at Easy-Laser Service Centre in Sweden. For other Service Centres, please contact them directly.

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Customer information

Return freight


Select at least one of the checkboxes below. To be able to do a proper fail analysis, the original laser device, detectors, cables and the display unit must be included.
NOTE! Estimated cost information will only be sent if the checkbox below is checked.

 Estimated costs wanted (not available with express service)
 Warranty claim
 Express service

Instrument information


When clicking on "SUBMIT" below, a PDF of your report is created and sent to the Service Centre and to the email address specified above. Please keep the copy and your reference number for future references.

NOTE! Please click only once, it can take up to a minute for the report to be submitted.

I agree to the terms and conditions.